Company Blog
Learn more about us and what we think.
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Written by Oksana Shakula - Senior Applications Developer
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 Here are some favorite Usability Quotes..
"Never lose sight of why software is being developed: to satisfy real needs, to solve real problems. The only way to solve real needs is to communicate with those who have the needs. The customer or users is the most important person involved with your project.
If you are a commercial developer, talk often with the clients. Keep them involved. Sure, it’s easier to develop software in a vacuum, but will the customer like the result?"
Alan M. Davis, 201 principles of software development
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Written by Sarah Szczerbiak - Technical Support
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As we move through our daily lives, we often discover that our perception of an issue has much to do with the eventual outcome of the situation. We can see this principle in action by doing something as simple as vowing to alter our mental attitudes when we're having a bad day. I find a lot of strength in the phrase "Chin up, eyes forward," to remind myself to focus on what's ahead rather than becoming bogged down over things that are in the past and cannot be changed.
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Written by Matt Widiger - Web Applications Developer
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 In high school, our (American) children learn critical skills (or not ... but that's a subject for another blog post ...) such as math, science, history, and literacy. However, one thing that our schools do not teach is finance. I'm not talking about high finance, or corporate finance - just basic finance that helps manage day-to-day money matters! Consider the following:
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Written by Matt Schaefer - Web Applications Developer
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 Looking for some new snazzy software? Consider an open source alternative. If you're unfamiliar, free/open source software (FOSS) is a designation for software that is built from source code (the stuff that programmers write) that is publically available so anyone can copy, modify, and share it with others. (Of course I'm leaving out important details, but for the moment I'll spare you those. Read the Free Software Foundation's Free Software Definition for more).
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Written by Oksana Shakula - Senior Applications Developer
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There are lots of advantages and opportunities online learning can offer. A search of “online learning advantages” in Google returns 55 million results. There are disadvantages, too (and 2 million Google search results for that). So let’s talk about disadvantages – and how to make them into opportunities. Putting myself in the shoes of a student, here are some things that I don’t like about online learning:
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Written by Vicky Mossman - Director of Business Development & Strategy
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Earlier this month, I had an opportunity to travel internationally and at dinner one night, we had fun with the “english” version of the menu. Clearly, this menu was translated using Google Translation. Through the menu, some of the course choices were: Ham Steak of Deer, GamePepper, Hare of Rabbit. Our favorite translation was Hotchpotch. We asked our local friends to explain how this Hotchpotch is prepared and it was described as smashed potatoes with raw vegetables. They insisted this Hotchpotch was an American term. It wasn’t easy to explain that we generally do not refer to any food preparations with this term. Well, when I returned home, I just had to google HODGEPODGE and there is was!
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Written by Katy Mullin - Director Content Development
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Reading the November issue of the Discover magazine, I came across an interesting list of facts about computer hacking, titled “20 Things You Didn’t Know About Computer Hacking. While this isn’t really my area of expertise, I found a few nuggets in the list fun to learn about:
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Can I Speak to a Live Human? |
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Written by Sarah Szczerbiak - Technical Support
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According to a posting at a call centre blog posted by Steve Brubaker, Senior Vice President of Infocision (http://callcenterstoday.spaces.live.com/, 22 September entry), the number one thing that annoys customers the most is having to deal with automated messaging and menu options in order to get assistance or speak to a live human. Not surprisingly, a recent study done by Telephone Doctor Customer Service Training, customers hate having to deal with these so-called "automated attendants" even more than being placed on hold. We live in a culture where the ideal result is to get efficient, effective assistance, without being given the runaround.
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Whistle While You Work - And Change Your Workspace, Too! |
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Written by Matt Widiger - Web Applications Developer
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 Looks like fun!
Kids love to have space in which to work on projects, whether it be a table, the basement, or whatever. They arrange it however they want, then get to business. As adults, we are frequently forced to conform to a workspace that is pre-defined and in which we have very little say. This has a subtle but powerful effect - it increases stress and decreases morale and productivity.
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Will you move to the cloud? |
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Written by Matt Schaefer - Web Applications Developer
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 Perhaps you've heard the buzz, but cloud computing is becoming a defacto way of getting things done with your computer. Don't know what cloud computing is? The high level idea is simple: forget about storing your data locally and running software on your own computer. Instead, store your data and run applications online (in the cloud). Google's GDocs office/productivity software is a stereotypical example. With GDocs you can create and store office documents (word processing, spreadsheets, slideware, etc) online. The desired outcome from the "consumer" standpoint is that you're no longer tied down to using any particular computer. You can access your data and run your applications from any web browser connected to the Internet.
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Contact Us
Scitent Technologies 400 Preston Avenue, Suite 250 Charlottesville, VA 22903 Phone: 434.244.5060 Fax: 434.244.5059 info@scitent.com Online Form
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