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We in tech support at Scitent love to share stories about the weird/funny calls we get (someday we'll write a book!). We also use each other for support after the hard calls and as sounding boards for responses crafted to customers. I found this tech support funny and thought I would share it. After all, 'tis the season to share and to be grateful and indeed, I am very grateful that to my knowledge, Scitent's tech support has yet to come up with response this bad: